We have been using Aqua Wizard weekly for our pool for more than a year and give them our highest, unqualified recommendation. They are thoroughly professional, responsible and always there in a timely fashion. If they feel it's necessary, they sometimes do little extra things that speak to their conscientious approach to their work. Our pool always looks great after they've finished and never smells strongly of chemicals. We also appreciate their easy online billing procedure, and easy accessibility by phone whenever we've had questions about pool repair and equipment. Can't recommend them highly enough!
My old pool service technician was not experienced with the mechanics of the pool and I frequently had to pay extra for a specialist to come out to fix minor problems. I was so pleased to hear that Aqua Wizard's "pool guys' are well versed in everything associated with my pool! They stepped right in and fixed a "low flow" problem with the pump and the pool has been crystal clear and lovely since we engaged them for service. In addition, they provide their own chems which actually made by weekly pool service cheaper than my old service! I am a delighted client and I recommend them highly.
After trying several different services with less than satisfactory results, we found Aqua Wizard on Angies List and wow what a difference. We had to get set up while on a trip because the pool needed service NOW. Called Mark and set it all up over the phone. His team was right on it and we could not be more satisfied. They go above and beyond - I actually had to request they charge for the extra services. Aqua Wizard gets our 100% endorsement.
Mark has always been very responsive, professional, and honorable. It was because of Mark's professionalism and integrity that we chose Aqua Wizard for ongoing maintenance of our pool. While Mark is the only person we've had contact with, a member of his team comes out once a week to take care of the chemicals, brush the walls, & handle a monthly vacuuming. In the past 2 years, we've never actually seen Aqua Wizard do what they do, but we always know they've come by, thanks to door hangers that recap what was done during the visit. Great service, excellent communication, exceptional professionalism - I can't recommend Aqua Wizard Pool Service enough.
We started using Aqua Wizard pool service about a year ago and absolutely love them !!! They are very professional and courteous and always do what they say they will. We would highly recommend them to anybody without hesitation.
I have been using Aqua Wizard since June. Mark is very professional and the pool looks great! I'm very satisfied with the service and would recommend to anyone.
I called Aqua Wizard Pool Service on a Friday morning in a panic as my pool was losing water rapidly due to a leaky filter tank. Although it was distressing at the time, Mark Rooney said that the leaky old sand filter was actually a cloud with a silver lining as a new cartridge filter would greatly improve the clarity of the water. He was right! The pool is looking better than I've seen it in a long while; it's much more clear and sparkly.
The service was most outstanding as well. With the weekend coming, I didn't expect to be able to schedule service until the following week. I couldn't help but imagine that by then, the pool would be half-empty if I ran the pump, or it'd be green and stagnant and mosquito infested if I didn't! Not only did Mark agree to send a technician way outside of his normal service area – he did so on that very day! Moses found a suitable filter, picked it up and had it installed before I knew it. And he did it in the rain, too!
The Aqua Wizard service team has been tending to our home's pool and hot tub since October 2008…The service techs at Aqua Wizards have been able to keep both our pools clean and clear.
Never have they missed a weekly appointment and always a great experience when we happen to be home and the service comes thru. This is not a fly by night operation…
Our experience has been one of ease. With so many issues to work thru in a new home, our pool has not been one. The service could not be better.
St Petersburg, FL